Ring doorbell not charging

I have 2 Ring Doorbells. One is Ring1 and the other is Ring2. I also just bought a replacement battery which has not yet been used.

None of them will hold a charge. I have tried charging all of them in different places in my home. They will go green, look like they are working, but once I put them in my unwired Ring Doorbells, they go dead. If I immediately plug them back into the charger, they show the empty light pattern of red and yellow. But give them a few hours and they go green. But once I try to use them, they are again dead.

I cannot believe that the used and brand new battery just broke at the same time. I am getting infuriated.