Ring doorbell not charging

I live in Canada and for 3 consecutive years I had 0 issues, suddenly late 2019 I see power source battery, even though I’m hard wired, what you’re saying probably makes sense but that’s BS to me and ring should not do that, I lost 2 important happenings and I rely on ring for securely, that’s garbage ! I’m buying nest. That’s it for me. And like you, advising for people to stay away from ring. I own 3 Facebook groups with 100,000+ followers, I will make a difference.

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