Ring doorbell not charging

Having a similar issue here, just noticed it this week. I’ve had my Ring Doorbell for over a year and it has never dropped below 99%. All of a sudden this week I noticed it was down into the low 80s. I monitored it during the week but it just kept dropping even though the app shows it is hardwired and getting power. I even swapped the battery out for one from my spotlight cam that was fully charged and it’s doing the same thing so the issue isn’t the battery. This is definately something that Ring has changed recently, likely a firmware update, dissapointing that they won’t come out and admit it and haven’t released a fix. With all the problems Ring is facing in the media you would think they would be trying to go out of their way to keep their customers not brushing them off.

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