Ring doorbell not charging (NOT SOLVED!)

So…my RIng2 is new. Replaced the old button, verified the voltage at it [20v] and got it working. Then a day later - battery dead. Took it out, charged it fully, redid the device setup. And dead battery again in one day. Took out battery, charged manually and after fully charged one more setup. Again dead in 24 hours. This time I turned off all detection when I inserted the newly charged battery. Only got 36 hours out of it. WHAT IS THE POINT OF BUYING THIS?!? I get it could be temp related [I do live in NH] but this is absurd. Why does this unit not run off the 20v from the transformer and use the battery part to support system info? Seriously… this is crap engineering going on here… I can see it and I am just a girl! LOL