Ring doorbell not charging (NOT SOLVED!)

Newbie to this thread. Same probem. Complete recharge twice in last 30 days. Last recharge 04/28/2020. Now down to 90%. Less than 12 incidents per day. Looking at Nest as this has now happened twice (Ring shut down from lack of power) during days that it was needed. Ring shows hardwired. No problems prior to January.

Come on Ring, tell us what is up?