Ring doorbell misting over in cold weather

The RainX didn’t work

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This is really bad the company should look into this

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I did ring customer services and the agent said to me that I could put a piece of wood or something over it to cover. If that’s their solution they obviously not working on a solution of condensation when it gets cold and damp. Love to see their R+D department. Customers are paying alot of money for the product and then there’s the yearly subscription on top.

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This is it we was away and just made out as it was misted over at 7.45 am which looked like two people with ladders getting over the fence at the front into our back garden. Not nice. They should find a solution as they are not fit for perpuse in cold weather. They told me just to search on amazon for a anti fog product we shouldn’t be doing this . How much money would you have to spend just to find that none of them work I’m so mad.

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Our outdoor model devices are rated for weather resistance and, of course, outdoor use. As mentioned prior, while we don’t have any suggestions for a particular brand, we have heard neighbor using Rainx keep their lens from fogging. Other solutions may be different brands of anti-fog, DIY covers, or even a different mounting location. Drastic change in temperature can cause your camera to fog up and is normal behavior for any camera or device experiencing the change in weather.

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Someone on the forum has said he’s used rainx yesterday and didn’t work. My son has ring doorbell as well and has the same problem. You are selling a product which doesn’t work on cold weather

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im currently having this conversation with Ring online, suggestion to wipe it … i cannot be wiping it every hour or so … so its pretty useless and just deems it a normal … albeit very expensive … doorbell ?!

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I lately tried the old remedy of stopping spectacles steaming up by rubbing a little fairy liquid washing soap on the lens cover. It has worked, not perfect, but haven’t really had a very cold night since. Time will tell. If it does work, may have to repeat weekly.

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I was away and the morning I wanted to view it it was steamed up as three people came in my front garden with ladder and climbed over the fence out front into back garden. But only could see outline as misted up. They told me to wipe it how can I if away. Or if in the middle of the night something happens and you cannot see. I’ve tried many things but do not work

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I have the fogging problem on cameras mounted in remote locations over grass (the ones mounted over concrete don’t have this problem). The same dew that forms on the grass also forms on the outside of the lens. I’ve tried an an anti-fog solution and it didn’t work. I tried Rain-X for plastic, and it just made the droplets a little larger. My next step will be to take a fish tank aerator pump which will be enclosed in an electrical box near the camera and run the plastic tubing to the camera. I will position the end of the tubing above the lens so air will blow down across the lens. The pump will be on a timer so it will only run at night. This should stop the dew from forming on the lens. I’ll report back after testing.

Looks like I’m not the only one having problems with fogging over during cold weather.I have a Ring door bell in front and a Security cam in back.The back camera is about 8ft off the ground.I need a refund during the winter.

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How is your camera does that mist over

Yes.Once the Temperature got below 40 it started to fog over.Both my ring doorbell and my security camera in back.

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Since I’ve rubbed some fairy liquid over the cover, it’s not been that bad. It was cold last night and car windows were missed over but the camera looked ok. I suppose the fairy liquid adds a layer. Say I mentioned on a previous reply, it works on my glasses and they don’t steam up.

My husband want have cctv as he’s saying if this is happening to the doorbell the lens on cctv will be the same. They are selling this product knowing they have s problem in the winter that is bad when they know it’s be going on for years when you do a search on line

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I Googled Fairy Liquid and see that it is sold in the UK.Im going to try Rain× but I see that some have tried and it didn’t work.I will also try Fairy Liquid.Thank you.John

Keep forgetting that this is a global community. Yes Fairy is sold in the UK. I would try any good quality washing up liquid.

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I will.Thank you

I have wiped it twice already tonight… thats not a good solution :frowning:

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I’ve used the anti fog like ring have told me doesn’t work. I cannot wipe it if away. They have know about this problem for years and not done anything about it. Another person from ring said yes that’s what happens when tempture drops. They don’t tell you this when you read about the product. This is not fit for purpuse.