They'll have some peculiar reason as to why you can't get a refund - which is technically criminal, considering they've sold us a defect product.
I have 4 non-ring cctv cameras around my home, some are more exposed to the weather than others. They NEVER mist up at all, morning, noon and night.
My ring 2 doorbell is located away from the elements, and is under an overhanging roof. Through the day it is ok. At night, you may as well disconnect the battery to save power as the misting up of the lens makes it totally useless.
This is the worst product I have ever bought, and I would never consider any of their other stuff as I expect it would be just as useless. No wonder there's not a problem of having them stolen - even low life thieves don't want them!
Thanks Ring......for nothing.
I also have non-Ring CCTV cameras that have never had this issue. Two of them are ten years old and are fully exposed to the weather and still work to this day without issue despite the weather...so it is possible!