So I just bought a Ring doorbell 2 and installed it at my front door without any trouble at all. The issue is that my front door is under a covered porch. The video durring the daytime is unviewable. It's so bright that you wouldn't be able to see someone walking in the middle of my yard if you tried. Is there any way at all that we can adjust the brightness/contrast?
Hey! I just bought my Ring 2 and Ring Pro. I'm experiencing the same thing and I'm a rookie in such things. Can anyone link a definitive YouTube guide for me to watch? I need to fix this fast.
Hey @georgebalanchine! If you are experiencing a similar brightness/ exposure concern as described above, we recommend exploring different viewing angles using our wedge or corner kits. Visit the Ring.com accessories page, to see if the Wedge or Corner Kits may work for you. Other than angling the device differently, feel free to reach out to our support team for more isolated troubleshooting.
I have the same issue and bought a wedge kit and nothing changed. Who can I reach out to for assistance with this matter?