I have noticed that recently my door bell will not connect for a live view. It will just spin like it’s refreshing but nothing happens. My other 3 ring cameras work just fine for the live view. Any ideas why?.
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Hey @Bth42. Please check out our Community post here to see if any of the tips and tricks in this post will help you activate the Live View on your Doorbell!
If you’re still having this concern after doing some troubleshooting, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.