Hi @SlLV3R. Thanks for providing details on what steps you’ve already tried so far and how those have worked. Since you’ve completed most of the basic troubleshooting steps that I would have recommended to no avail, it may be best for you to contact our support team directly on this matter. Please give our support team a call at one of the numbers available here. They’ll be able to take a closer look at this concern for you and help you get your Doorbell up and running. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
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