Ring Pro

@blt1301 I totally understand where you’re coming from and I will make sure to pass on your feedback to the appropriate team for this situation! To clear up any confusion, the Ring Video Doorbell Pro’s hardware requires it to have a Pro Power Kit to regulate the power in it, as it does not have an internal rechargeable battery. The Ring Video Doorbell 2 can be hardwired, which would give you the 10% trickle charge as you have stated. Although, when hardwired, it is taking power from the setup it’s hardwired to and putting it into the battery. The battery itself has it’s own regulator, like the Power Pro Kit, and therefore does not require an additional device to include during setup if you choose to hardwire it. Since the Ring Video Doorbell 2 can work off of the battery power solely, there is no need for any additional pieces. The only piece you may need when it comes to hardwiring will be the diode, but this is not related to power concerns, just with the internal chime kit, and is included in the parts kit as well for neighbors to use!

The feedback on the battery is agreeable, so rest assured this has been passed on. This is simply a personal preference that is up to the neighbor if they choose to get a second battery. I personally have recommended this in the Community forum as I have it for my own setup, but every neighbor’s setup is unique and some may not care to have another battery. :slight_smile:

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