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Ring Pro installation instructions unclear

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New Neighbor

Ring Pro installation instructions unclear

Hello,

 

I have bought a Ring Pro but sadly the installation instructions un unclear when it comes to a brand new install with no existing doorbell/wire/chime.

 

I have bought a 16.5AC / 37VA transformer and 18 AWG 2 conductors wire. 

 

The issue is that some documents talk about using the Power Pro Kit v2, some talk about using a 50 watt 25 ohm wirewound resistor and some talk about nothing at all but transformer and doorbell.

 

Does the Ring pro need the wirewound resistor?  Does the Power Pro Kit v2 replace that?

 

Even the Hardwired Transformer for Video Doorbell Pro sold on ring.com does not talk about the resistor..

 

Last thing I want is to fry my new doobell, thank you!

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Community Moderator

Re: Ring Pro installation instructions unclear

Great question @p7775! The Doorbell Pro does not need a wire wound resistor, as that part is only required for our Battery powered devices. As the battery devices operate off the battery even when hardwired,  a resistor is needed to regulate how much voltage reaches the battery powered Doorbell models for a charge and use of the existing chime kit.

 

The Pro, Pro Power Kit, and plug-in adapter all feature a power regulation of some sort. As The Pro is rated and designed for a continuous source of voltage and operates solely off power, it is able to be installed to a 16 - 24VAC power supply without any resistor. Also, if you are using a plug-in adapter, you will not need to use the Pro Power Kit. I hope this helps! Smiley Happy 



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6 REPLIES 6
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New Neighbor

Re: Ring Pro installation instructions unclear

I have the same issue. Some clarification would be great!
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New Neighbor

Re: Ring Pro installation instructions unclear

One thing that makes me doubt it is needed is that the plug-in transformer sold by ring wires directly to the ring doorbell without a resistor.  However, the resistor could be within the plug-in and we wouldn't know.

 

I am aware of this solved post: https://community.ring.com/t5/Video-Doorbells/Ring-Pro-directly-to-transformer/m-p/1337

 

While it does state that the pro power pack should be installed, it does not state that the resistor is not needed.  The reason I need confirmation that it is not needed is that other documents state that it is needed and talk about a serious fire risk if not present: https://support.ring.com/hc/en-us/articles/205180710-How-to-Connect-Your-Ring-Video-Doorbell-Directl...

 

 

 

 

Highlighted
Community Moderator

Re: Ring Pro installation instructions unclear

Great question @p7775! The Doorbell Pro does not need a wire wound resistor, as that part is only required for our Battery powered devices. As the battery devices operate off the battery even when hardwired,  a resistor is needed to regulate how much voltage reaches the battery powered Doorbell models for a charge and use of the existing chime kit.

 

The Pro, Pro Power Kit, and plug-in adapter all feature a power regulation of some sort. As The Pro is rated and designed for a continuous source of voltage and operates solely off power, it is able to be installed to a 16 - 24VAC power supply without any resistor. Also, if you are using a plug-in adapter, you will not need to use the Pro Power Kit. I hope this helps! Smiley Happy 



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New Neighbor

Re: Ring Pro installation instructions unclear

Hello @Marley_Ring, thank you that is a great and complete answer!

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New Neighbor

Re: Ring Pro installation instructions unclear

Sorry to piggyback on this thread.

 

So if im using the ring pro with the transformer and no doorbell and no resistor, where do i install the power kit? Do i need to install it?

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Community Manager

Re: Ring Pro installation instructions unclear

Hey @Guaro2k, happy to chime in here. If you're looking to install your Doorbell Pro with no existing Doorbell circuit, then you'll need to utilize a Plug-In Adapter for power. You can check out the Plug-In Adapter here. I hope this helps! Smiley Happy 



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