cancel
Showing results for 
Search instead for 
Did you mean: 

Ring Pro cracked button

Highlighted
New Neighbor

Re: Ring Pro cracked button

Our button also cracked after less than two years of normal use. This is a significant design flaw in the product. We are expected to purchase a new $250 doorbell every two years. We should look into a class action lawsuit.

Highlighted
New Neighbor

Re: Ring Pro cracked button

I have 2 ring pro door bells both are cracked same place and from what I gathered all the “pros” are cracking in the same place(5/6 o’clock position) so its not by accident. I spoke with support today and they told me I would need to buy another one but they would give me %35 off a new device. I told her I have multiple ring devices and will not be buying anymore.
Highlighted
Neighbor II

Re: Ring Pro cracked button

Do you have the Ring plus plan? If so, it would be covered under warranty.
Highlighted
New Neighbor

Re: Ring Pro cracked button

Wow, 

Looks like I am one of the lucky ones with a crappy button. What a freaking joke that they didn't make a button that can last. Will definitely not be buying a Ring device again and will warn others against wasting their mone the same way.

Highlighted
New Neighbor

Re: Ring Pro cracked button

I have the answer to cracked button issue:  I called RING and they told me since the door bell is out of warranty, they will give me a 35% discount on a new unit.

 

Therefore, I can get a new button for $424.  Smiley Happy

Such a deal.

 

Alternative:  I desided to hang a note on my RING doorbell unit indicating that this cracked doorbell will not be replaced because RING wanted $424 to send me a new one.

 

Have a nice day RING.

Highlighted
Neighbor II

Re: Ring Pro cracked button

Bought mine for $129 on sale.
Highlighted
New Neighbor

Re: Ring Pro cracked button

cracked button here too!

 

fell off after the one year warranty. called support and got offered a discount to buy a new unit or go kick rocks.

 

HAHAHA

 

now i have packing tape holding the button to show how great this product is.

 

seems this is a VERY common issuse/flaw

 

RING, please man up and address the issue instead of sweeping it under

 

Highlighted
New Neighbor

Re: Ring Pro cracked button

@CodeMonkey - Thank you for the quick print and ship! 

 

Ordered Thursday, arrived Monday and instralled.

 

IF only RING was this good. 

 

Smiley LOL

 

Highlighted
New Neighbor

Re: Ring Pro cracked button

Same here , cracked button, ring please recognize this issue as a problem and provide a replacement...
Highlighted
New Neighbor

Re: Ring Pro cracked button

Button cracked!
Bad product!
Using it for less than 1 year.
This is most important part on it right?
And it splits in half.
Shame on you RING!


/* */