This is an update in my case…
So basically I contacted Ring Support team they really helped me a lot! Seems they are aware about the situation and also the new version they are releasing seems to have an improved button. After my Ring Pro was out of warranty they sent me a replacement unit and I sent back the faulty one.
For me since the replacemente unit came in a retail box I was able to sell it and moved to another brand (Google Hello) since all my home enviroment is on Google and not in Amazon. The only downside is I’m not able to see my camera in my Samsung Fridge but well I feel that Google Hello has more support and development. Just my 2 cents.
Thanks Ring team and also I recommend the Tech Support team they are friendly and great kudos for them!