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Ring Pro and motion regions

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New Neighbor

Ring Pro and motion regions

Has anyone noticed that the Ring Video Doorbell Pro is no longer honoring the motion regions you define, and is thus delivering false positives?

2 REPLIES 2
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New Neighbor

Re: Ring Pro and motion regions

Ours has issues at night when the ground is wet and headlights reflect off the water. We get notifications all night long when people drive by under those circumstances. 

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New Neighbor

Re: Ring Pro and motion regions

Yeah, I've gotten the same effect of neighbors headlights on the snow covered ground, but lately I've noticed my front doorbell activating via motion sense, and every time there's a car driving down the street.

 

Now our neighborhood doesn't have an exceptional amount of traffic, and I noticed that every clip I reviewed had a vehicle traveling down the street, so I could only surmise that the Video Doorbell was no longer honoring the motion regions I had defined (as there was absolutely no movement in the behind-the-sidewalk motion regions I'd drawn).