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Ring Pro No Longer Working

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New Neighbor

Ring Pro No Longer Working

I have a ring pro installed on the front of my house, and it recently stopped working.  It's been installed for at least a year.  I'm thinking it may be weather related as it stopped working after a severe storm in the area.  Are the ring doorbells weatherproof/resistant? It is on the south side of the house, so in direct sunlight with no cover above it.  I did seal with caulk, but wondering if that wasn't enough.

 

Thanks!

1 REPLY 1
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Community Manager

Re: Ring Pro No Longer Working

Hey @Alan99 ! Our outdoor model devices are certainly rated for weather resistance. That being said, a device being exposed to extreme or continuous weather conditions can be effected. If the device is not operating at all, I recommend reaching out to our support team, at 800-656-1918, for further troubleshooting.



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