Ring Motion Notification Repeats 3 Times

Hi there,

We have 1 Ring Doorbell and 1 Ring Camera - we are having issues with our doorbell motion sensor going off 3 times when it senses something. It sees it as only 1 motion that is sensed in the actual app, but it does it’s sound notification in our house 3 times, always one after the other - and sends 3 notifications marked as happening “now” on my phone all in succession of eachother. BUT in the actual app, it only shows it as 1 instance. It is driving us and our cats crazy and we hear the sound go off in the house 3 times for one event! Our back camera does not have this issue. Please help us figure this one out!

Hey @hoolysego. Is this only with the mobile push notification you are getting from the app? Could you try removing the Ring app from your phone, rebooting your phone and then reinstalling the app to see if this helps?