Hey neighbors! If the volume slider doesn’t appear to be working, try resetting your Doorbell first before adjusting the volume slider again. To reset the Doorbell, you’ll need to hold down the setup button for at least 20 seconds. After that, take it through a new setup in the Ring App with the steps under Set Up a Device and then adjust the volume again.
Should this concern persist after trying these suggestions, please give our support team a call at one of the numbers available here. They’ll be able to take a closer look at this for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 