Just got a Ring Doorbell Video 3, however it keeps getting stuck on Activiation Device - Live Feed. After I ring the doorbell, everything works as normal as in my Show will pop up with my frontdoor and my iPhone will get the notifcation and actually show me a preview. BUT after 10 mins or so I try to see the Live Feed it gets stuck again. Is my doorbell defective? I just got it yesterday so I don't mind returning it and exchanging.
My RSSI - 57 and I'm using the 2.4GHz Wifi.
Hey there, @hellokych! There are a few factors that can impact live view. The best next step here will be to remove and reinstall the Ring app, as well as ensure there is not a vpn active. Next, check out our Community post about live view troubleshooting for tips on optimizing this connection. I hope this helps!