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Ring Doorbell Pro

New Neighbor

Ring Doorbell Pro

Tutorial to reconnect to a new router states to push a button on the right side to prompt the doorbell to accept the network password. The phone doesn't have a button unless I have to take it apart to get to it but it clearly shows just pushing a button on the outside casing. ????
Community Manager

Re: Ring Doorbell Pro

Hi @SirJeffrey. In order to reconnect your Ring Pro to wifi, the Faceplate does need to be removed in order to access the Setup Button. You will need your Ring screwdriver to remove the security screw on the bottom left of the Ring Pro. Once the Faceplate is removed, just follow the steps outlined in this Help Center article here.

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