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Ring Doorbell Pro - Chime plug not sounding

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New Neighbor

Ring Doorbell Pro - Chime plug not sounding

Hello

 

Just had my doorbell installed today. Its a brand new installation and the doorbell works but the chime plug that came with the doorbell doesnt make a sound when someone presses the bell.

 

Any advice please?

 

 

1 REPLY 1
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Community Manager

Re: Ring Doorbell Pro - Chime plug not sounding

Hi @salsero7, is your Doorbell connected to the Chime or Chime Pro in the Ring app? You will need to make sure you have the Chime or Chime Pro set up in the app. Once it is successfully set up in the app, once you go under your Doorbell's setting you will see a tile that says "Linked Chimes," where you can have it make a sound if motion is detected or if someone has rung your Doorbell. Smiley Happy 



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