Ring Doorbell Gen 2 Battery Issues

Products Video Doorbells
1

Hi
I recommended my father-in-law buy a Ring Doorbell G2, but his battery is currently lasting less than 10 days and this is with Live View and motion alerts disabled so he’s really just using it for doorbell alerts.

I can’t see any other settings to change that would save battery life, so does this sound like a faulty battery / unit ?

2

Hi @SimonG_UK. The battery on the Video Doorbell Gen 2 should last more than 10 days with regular use. When checking the Event History log, how many events are listed? Even with motion alerts disabled, the Doorbell is still able to detect motion. The more events the Doorbell experiences, the more quickly the battery will drain.