New Ring Doorbell 3
- Signal strength is fine (37 <- sitting on my router)
- All other network devices working correctly
- Appears to the app to be online for a few seconds at a time, but no alerts come through, nor is video available
- Device is literally disconnecting and then reconnecting to the wifi about once/minute.
- has DHCP reservation but problem occurs with/without one
- Occurs regardless of wifi (5/2.4)
- deleted/added (multiple times)
- no change after factory hard reset
- there is no firewall in place between the device and the router
- have rebooted the router with identical results
Looks very much like a hardware problem to me, and searches haven’t turned up anyone with an identical problem.
Router log showing disconnect/reconnect cycle.
Sun Sep 6 12:40:17 2020 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED 54:e0:19:1b:f7:06
Sun Sep 6 12:40:17 2020 kern.debug kernel: [68312.091670] ieee80211 phy0: staid 2 deleted
Sun Sep 6 12:40:17 2020 daemon.info hostapd: wlan0: STA 54:e0:19:1b:f7:06 IEEE 802.11: associated (aid 3)
Sun Sep 6 12:40:18 2020 daemon.notice hostapd: wlan0: AP-STA-CONNECTED 54:e0:19:1b:f7:06
Sun Sep 6 12:40:18 2020 daemon.info hostapd: wlan0: STA 54:e0:19:1b:f7:06 WPA: pairwise key handshake completed (RSN)
Sun Sep 6 12:40:19 2020 daemon.info dnsmasq-dhcp[3369]: DHCPDISCOVER(br-lan) 54:e0:19:1b:f7:06
Sun Sep 6 12:40:19 2020 daemon.info dnsmasq-dhcp[3369]: DHCPOFFER(br-lan) 10.8.16.143 54:e0:19:1b:f7:06
Sun Sep 6 12:40:21 2020 daemon.info hostapd: wlan0: STA 54:e0:19:1b:f7:06 IEEE 802.11: authenticated
Sun Sep 6 12:40:21 2020 daemon.info dnsmasq-dhcp[3369]: DHCPDISCOVER(br-lan) 54:e0:19:1b:f7:06
Sun Sep 6 12:40:21 2020 daemon.info dnsmasq-dhcp[3369]: DHCPOFFER(br-lan) 10.8.16.143 54:e0:19:1b:f7:06
Sun Sep 6 12:40:22 2020 daemon.info dnsmasq-dhcp[3369]: DHCPDISCOVER(br-lan) 54:e0:19:1b:f7:06
Sun Sep 6 12:40:22 2020 daemon.info dnsmasq-dhcp[3369]: DHCPOFFER(br-lan) 10.8.16.143 54:e0:19:1b:f7:06
Sun Sep 6 12:40:25 2020 daemon.info dnsmasq-dhcp[3369]: DHCPDISCOVER(br-lan) 54:e0:19:1b:f7:06
Sun Sep 6 12:40:25 2020 daemon.info dnsmasq-dhcp[3369]: DHCPOFFER(br-lan) 10.8.16.143 54:e0:19:1b:f7:06
Sun Sep 6 12:40:25 2020 daemon.info dnsmasq-dhcp[3369]: DHCPREQUEST(br-lan) 10.8.16.143 54:e0:19:1b:f7:06
Sun Sep 6 12:40:25 2020 daemon.info dnsmasq-dhcp[3369]: DHCPACK(br-lan) 10.8.16.143 54:e0:19:1b:f7:06 RingDoorbell
Sun Sep 6 12:40:28 2020 daemon.info dnsmasq-dhcp[3369]: DHCPREQUEST(br-lan) 10.8.16.143 54:e0:19:1b:f7:06
Sun Sep 6 12:40:28 2020 daemon.info dnsmasq-dhcp[3369]: DHCPACK(br-lan) 10.8.16.143 54:e0:19:1b:f7:06 RingDoorbell