Thanks, that would be great!
Can you provide the link to that documentation so we can find it for ourselves on the Ring website? ...I am skeptical because of the website material I read (attached) which states they only store events and motion, and I can't see that video on my timeline, and the customer service person told me you couldn't do it....hopefully you're right!
Ok I found out how to do this in theory, however it still doesn't work on my app:
It is called "Snapshot" and needs to be enabled in your app (follow instructions in link below). However I am not able to get this to work despite it being enabled, ugh!
This Ring web page states snapshots stored for 7 days:
How long are snapshots stored for viewing?
Snapshots will be stored in the cloud for seven days. After that they are automatically deleted. This will not affect any of your motion events or Live Views.
I also have also developed this issue today. This is not an app issue as I just installed the app on an iOS device and the problem is still there.the doorbell has been working flawlessly until today. It appears to have stopped for now. Was there an issue with the storage servers ?