Hi neighbors! I woke up this morning to a notification from my Ring for motion detected at 11:49 p.m. yesterday. But when I opened my app… you guessed it! “Footage unavailable” from 5:59pm yesterday to 3:56 am this morning! Obviously, some of the most important time of the day to be missing. Especially since it apparently detected motion during the blackout (hey look, we can blackout!) time. Snapshots are enabled every 14 minutes; device is at 72% battery, and RSSI-43.
I gather Ring is going to stick to its story that the problem is related to our WiFi, battery, or other user-side error. It seems to definitely be consistent across many users and for long enough periods of time that I suspect it’s Ring system/server maintenance. I hope that motion at just before midnight wasn’t important. ?