Hey. So it’s April 2020 and the issue is still persists, I rang their support team and they sent out a free chime. So, I plugged it in and waited for the issue to resolve itself and it didn’t. Now, I’ve been on the phone to them again and they first said it was my firmware … Errmm nah, that was fine. They got me to delete the app … I was a bit perplexed why that would help (similar to your thinking being a techy myself ) anyway, now they have suggested a new bell. I know for a fact the issue is there in the new one as well. The timing of the black outs is so consistent. It’s half an hour of every hour in 15 minute intervals. Ring, I pay for the premium service and this is what I get.
1 Like