Sorry to hear about this @AtomicMrX! It sounds like you’ve completed all the proper steps for this to work. Once you’ve connected your Ring app to the Ring setup access point, returned to the Ring app, and then selected your home network on the next step, the device should certainly connect as long as the proper wifi password was entered and the network is within range.
As it sounds like you’ve got these bases covered, try enabling a guest network. More specifically, try enabling a 2.4 Ghz guest network with a standard SSID and password. If setup is still not completing, try the “add hidden network” option in the Ring app, found on the last step of setup. This will allow you to manually enter your network information for an accurate connection. Feel free to let us know how this goes! 