Hi @NITRO2. If you’ve tried multiple fully charged batteries and a factory reset of your Doorbell, but you’re still having power issues, your Doorbell may need to be replaced. Our support team will be able to help you with this process once they’ve confirmed that the Doorbell meets the criteria for replacement. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.