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Ring Door not charging

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New Neighbor

Ring Door not charging

Ring door bell failed to charge although it’s hardwired
Charges via usb but soon looses charge
Over period of day to below 20%
This has only started happening over the last month or so
Comments greatly appreciated
2 REPLIES 2
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New Neighbor

Re: Ring Door not charging

Same problem, was told by ring that even if it’s hardwired eventually the battery will die. The reason I hardwired mine was to prevent this only real option now is POE and that means the elite
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New Neighbor

Re: Ring Door not charging

any update on this - i have the same issue totally - not charging even though hard wired