Hi @aussiegwapo. First, I'd like to offer my condolences for your loss. In this situation, you'll want to reach out to our support team directly so they can take a deeper look and find a solution that works best regarding the ownership of the device. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
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