Ring 2 has a blue circle flashing

I have a Ring 2 it keeps flashing a blue circle light. I have tried to reset the ring 2 also have tried to hard reset. it just keeps going back to a flashing blue circle. Has anyone seen this problem or know how it can be fixed. Please let me know. Hate to have to buy a new one.

Hey @Dragontfpb! Since you’ve completed the reset, I recommend trying to complete a setup from scratch in the app. If you have not already tried, charging the device for a couple hours might help as well.

If the Doorbell does not complete a setup and seems to not respond to anything else, please reach out to our support team, at 800-656-1918, for more in depth troubleshooting.

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