Thanks. That’s interesting. We spoke with 4 different tech support people and 3 of them had us turn off the event timeline viewer. So it must be an issue.
I think we also have a WIFI problem. We have high speed internet but have so many things running off WIFI. (phones, echos, computer, smart plugs, printer, tablets, etc.) We hooked up the Chime Pro extender and that may have helped also. It’s so frustrating to set something up correctly and yet it doesn’t work. Seems like that happens every time to us 