Ring 2 audio problems

We have great wifi, but bc we have the latest Sansung Phones, horrible audio reception. When I use my Ipad, it is clear. So very frustrating, especially since I shifted from IPhone to Galaxy S10+ bc of camera. I want to keep my S10+ and see where someone went and bought Iphones just to use their Ring. This is insane. There must be a fix. We upgraded to the $500 Elite bc we thought it would help. What a waste of money. Ring, please find a fix!