Is engineering really working on this? The Samsung forum has complaints about this same issue since April, related to Samsung Galaxy S10’s and Ring. Someone suggested that Ring is using the wrong api’s. Don’t know about that, but this is a serious usability bug for an important feature that shows up in Ring commercials. This is one on the reason I purchased the product, to be able to talk to people at the front door when I’m not home. Can you post a case # to the forum that other S10 users can track and reference?