Showing results for 
Search instead for 
Did you mean: 

Recorded history

New Neighbor

Recorded history

How far back can you view stored history and how do you access it.

Community Manager

Re: Recorded history

Hey @MikeW1960. You can learn more about Video Recordings and how long they are stored for in our Help Center Article here. You can view these videos at any time in your Ring app > Main Menu > History, or going into the Event History in your device's profile page under the Main Menu > Devices > Device to view history for. Please note that if you do not have a Ring Protect Plan, recordings will not be stored. Purchase of a Ring Protect Plan will not give you access to recordings from before the plan takes effect. Any lapse in coverage makes previous recordings you may have had inaccessible and removes them.

Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.