Hey @SHZ! There is no password needed to install the Ring App on your phone. As long as the mobile device is connected to your wifi, or data connection, it should install the Ring app and allow you to log in/ create an account.
If you are speaking of the in app device setup process itself, the password will be asked in the last step. Here is the general flow of the in app setup process:
- Select device to setup
- Confirm location
- After the first few steps the app will ask you to connect to the Ring AP (access point). Here you will leave the Ring app temporarily, go to your phone’s wifi settings, and select the network with “Ring” in the name. No password is required yet, once connected in wifi settings, please return to the Ring app.
- Upon returning to the Ring app, you will now be prompted to select your home wifi network and enter your wifi password to connect.
This should result in successful connection 