Pro Power kit is not working.

Hi @VHuertaz! The Pro Power Kit can be found in our spare parts kits on Ring.com. Visit Ring.com, then the accessories page, and choose the Video Doorbell Pro Spare Parts Kit. You’ll see this comes with the Pro Power Kit and other additional installation parts.

I’ve edited your recent response in this thread as it contained personal information. At Ring we value your security and privacy, and the Community is a public forum for all neighbors. Please avoid sharing any personal information here, and check out our Community Guidelines at your earliest convenience. Thank you! :slight_smile: