Power to Screws - but not PWB pads

I have a good, solid 24VAC running to the screws on the mounting bracket.

The pads on the PWB show Zero. An ohmmeter check shows NO continuity between either screw and ANY pad.

I can see traces from the left screw to the pads that form J5; likewise the right screw to pad J3. But again, there is no continuity and hence no power. That’s why my Video Doorbell keeps running out of battery.

Did I miss something during installation, or is this a defective PWB?