I have bought a mains charger which doesn’t work with the video doorbell I have and now having paid for a solar charger from you for £49 again that doesn’t work - says solar connection - been super sunny all day (last two days) and it is losing power - gone from 100 percent to 77 percent in 24 hours in full sun … any help would be great as about to throw the door bell and solar charger in the bin - totally at this moment would not recommend … sorry
Hey @woots. Since your Doorbell is still rapidly discharging, even with a connected solar panel, it would be best to get in contact with our support team on this concern. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let us know what they do for you, as your resolution may help others! 