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“People Only Mode” is not people only

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Community Manager

Re: “People Only Mode” is not people only

Hey @Nightmare69 -- you should be able to copy and paste the Ring Share URL.. If you click share then message, you can copy and paste that here.. Let me know! 

 

 

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New Neighbor

Re: “People Only Mode” is not people only

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New Neighbor

Re: “People Only Mode” is not people only

This is one of many person detected alerts I get and it’s just cars driving by. I’ve lowered the motion zones but it doesn’t help.

https://ring.com/share/e2e6df91-31d2-427e-b436-f5a6616c9f12
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Community Manager

Re: “People Only Mode” is not people only

Thank you! Extremely helpful. I have sent a note to the team for further investigation on this. Appreciate these examples. Thank you!! 

 

 

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New Neighbor

Re: “People Only Mode” is not people only

My wired Ring Cam is faced parallel to the street.  After the new App update, I tried the people only mode.  The funny thing is, it now identifies every car that goes by as a person, but when a real person approaches my door, I get no notifications.  At this point, I've had to turn off notifications because they're totally useless. 

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New Neighbor

Re: “People Only Mode” is not people only

I hope the issue is resolved as every, and I mean every, motion is “person detected.” I finally turned it off.
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New Neighbor

Re: “People Only Mode” is not people only

Has this been fixed?  I have battery operated cam. I've had fed ex people up the driveway and up the porch with no alert and no recording. Is there something I can send to the tech team to help?  I ve tried everything I can think of -- nothing works