cancel
Showing results for 
Search instead for 
Did you mean: 

“People Only Mode” is not people only

Highlighted
New Neighbor

Re: “People Only Mode” is not people only

Same!
Highlighted
New Neighbor

Re: “People Only Mode” is not people only

Same. People only mode definitely detects people, but it also detects cats walking in my yard, spiders making webs near the camera (attracted by the infrared at night), headlights being shined on my fence, my sprinklers watering my grass.

It’s definitely picking up a lot more motion than it should. What’s worse is I have the Ring Chime in my bedroom because I had a theft problem in my backyard at one point. I’m depending on this mode, but it keeps me awake half of the night.

Ring needs some type of “smart learning” feature that allows Ring users to submit feedback: “yep, confirmed a human” or “nope, not a human” so that the system can get better over time to my specific environment and conditions.

Hoping for some improvements soon!
Highlighted
New Neighbor

Re: “People Only Mode” is not people only

I have got the same issue, however I would like to point out that the system is actually able to discriminate between "people" and "motion" as the app notification describes everytime the type of motion with a specific text (i.e. "there is a person at front of your door" rather than "there is motion at front of your door").

Therefore I would have expected that, when the "people on" features is switched on, the app would have muted any motion which is not generated by people whilst communicating instead only those notification which are relevant to people?

The app is actually able to make a distinction by clearly showing it, hence not sure why then it sends notifications for every event, regardless of what it is?

Please, advice.

 

Highlighted
New Neighbor

Re: “People Only Mode” is not people only

I have the same problem, I never had any issues with passing cars until the update now I am getting 12 alerts an hour of motion when cars that are passing are 30 feet away.

I have adjusted the motion settings and reduced the motion capture bubble down to minimum and it is still picking up cars that are out with the detection range I have set. Very annoying please fix ring as it worked before this "upgrade" now is so annoying I am considering removing the device.
Highlighted
New Neighbor

Re: “People Only Mode” is not people only

Odd. Mine does not detect anything at all with people only mode enabled.

It’s driving me crazy as support is not helping.
Highlighted
New Neighbor

Re: “People Only Mode” is not people only

I'm having this same problem, however my "people only mode" worked GREAT for months, and now all of a sudden, I get a "Person detected" notification with any little bit of movement, person or not. 

Highlighted
New Neighbor

Re: “People Only Mode” is not people only

Just bought 2 outdoor wired cams and 2 indoor wired cams and I'm having an issue with People Only Mode as well.  My wired outdoor stick up cams are alerting me about my dog in the backyard and a cat in my driveway, but when I leave for work and walk in front of the same camera that alerted about the cat.. nothing.  

Highlighted
New Neighbor

Re: “People Only Mode” is not people only

My people mode has worked pretty well for weeks with no false alerts. I get a light of light/wind motion alerts but when there are people it says person detected. Late last night I had a person alert and there was nothing on the camera. No people, no lights from cars or wind. It was kind of alarming because I’ve never had a false person alert before. Clearly it wasn’t triggered by a person or light, so has anyone else had this issue? Thanks!
Highlighted
Community Manager

Re: “People Only Mode” is not people only

Hi @Mike81 & @Lane777smith  -- could you please share a Ring Video here where this happened? Thank you! 

 

 

Got a question? The Community is full of answers! Use our Search bar at the top for quick results.
Highlighted
New Neighbor

Re: “People Only Mode” is not people only

Since 7-30-20 every motion is a “person detected.” Every car no comes up as a person. Really annoying. See video as ALL my motions are like this and say person detected.

Edit. It will not let me upload the video and idk how to save it any other way on my phone. It just a car setting off the motion as a person.