PROBLEM WHEN POWER GOES OUT AND YOU ARE IN ANOTHER STATE

I Have a wired ring doorbell in one state and a wired ring doorbell in another.

The power went out in one state for about an hour and support told me I cannot reconnect to the ring without being there which defeats the purpose of having a security camera if you have to be there to reset it

Last year I had the same problem with a plug in camera but even months later that camera stayed in my home page and showed no internet but NOW after just 3 days BOTH the door bell and plug in have been removed from my main page showing my cameras in both states

Why would those be totally gone when previously they were in the screen so I could at least pull up old videos but now totally GONE.

Has anyone got a solution how to get doorbell back up and running if no one is there ?