Ownership

Products Video Doorbells
1

I’ve change phone and WiFi provider, my problem is now that when I try to setup my door bell it tells me that the device is already owned!! But its mine and was registered to my account OK previously?

2

Hey @Aup. You will need to either log back into the old account the Ring device is set up on, or reach out to our support team here for an email address change or device ownership escalation.