Orange Button

We appreciate your feedback @Michaeldowns! It sounds like you have the classic Video Doorbell, in which each of our Video Doorbell models feature a security screw and secure placement of the button. That being said, our Video Doorbell 2 features a setup button on the front.

Keep in mind, the setup button is only needed for a setup or a reset. Once your device is setup, if it loses connection to wifi there is an option in the Doorbell’s Device Health, in the Ring app, to reconnect to wifi.

If your device is falling offline or requiring a reset often, I recommend reaching out to our support team so they can take a closer look at this concern. I hope this helps! :slight_smile: