I have similar problem.
Ring Doorbell 2 does not aways sound notification on phone. Can sound and not sound within a single day changing nothing in settings.. Always shows written notification. Alexa sounds at home. If I restart the phone without adjusting anything the notifications sound perfectly for few days then goes wrong again. The unpredictability is a major problem. Phone is Huawei P20Pro Android 9.
Interested in your thoughts
Just wanted to jump into this thread to avidse that i have exactly the same problem as you and im using exactly the same phone! very strange..
I purchased the ring doorbell only a few days ago, so far im extremly disappointed with it as it doesnt send me any notifications at all to my phone which completely defeats the object of having it!
Ive linked it to Alexa and she notifys which is all well whilst we are all at home in lock down but when i eventually return to work i will need notifications otherwise no point having the doorbell.
I desperatly want to fix this otherwise i may do the same as you and send the thing back, was £180 aswell very expensive gadget to then not work as it needs to!
If you have any further info you could share to fix this i would greatly appreciate it.
My partner uses an iphone and interestingly has no issues at all, receives notificatiosn without a problem..
Hi Grahame ,
thanks very much for the info, ill try that rapid ring app and see if it makes a difference.
i actually called the tech support line this morning and spoke to them, i did the whole off and back on again in notifications whilst i was on the phone with the guy and then tested it and it actually worked.
Since the call this morning, its been hit and miss sometimes it notifys me and sometimes it doesnt! its very slow aswell, the notification was behind time when someone was at the door which isnt helpful.
the guy said to call again if it keeps happening but im like i cant be calling every day about it! it should just work as advertsied..
he also said there is no known issues with android devoces and ring so it shouldnt be having issues..
hopefully rapid ring will work.