Notifications Issue on Android - Video DoorBell 2

Hi Chelsea,

Well, I implemented your recommended solution yesterday (18th January) and I started to receive the notifications to my phone again for both rings and motion.

Sadly, today (19th January) they have stopped again.

The notifications are turned on in the app still and I have made no other changes to it since removing and re-installing it on your recommendation.

I really don’t understand what is wrong, it isn’t WiFi/connection related because the footage the door bell captures is being stored so it clearly has a good connection.

I’m finding this issue very frustrating, as I mentioned in my initial post I had no issues at all until about 2 weeks ago, I have made no changes to my WiFi / network setup, I have not had any OS updates on my phone that could have caused the issue .

All I have done is replace the battery in the door bell (I have a spare that I precharge and swap out) and sign up with Ring for the 12 month plan.

Any further ideas please?

Thanks