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Not able to successfully setup peephole cam

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New Neighbor

Not able to successfully setup peephole cam

I have tried multiple times with two different fully charged batteries. It will connect to ring network then go to connect to my wifi, it gets past first page and sits on other page. It then asks me what my ring is doing but it's not flashing at all, it's just blank. Everything in my house is connected to my wifi, I restarted router, even hooked new devices onto network and it worked just fine. It's ten feet at most from modem.
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Community Manager

Re: Not able to successfully setup peephole cam

Hey @Tigrelili. Since you have preformed the extent of the troubleshooting you can do on your end, it would be best to follow up with our support team from here! Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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