@BEBaker Thank you so much for giving that a try and testing it out! If it’s still not ringing your internal chime kit, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how they get this figured out for you, as they can take a deeper look into this for you! 