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No "small button"

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New Neighbor

No "small button"

My Ring Pro has been acting up the last couple of months.   This week, it's gone offline and getting it back online has been confusing.  The instructions on the app say to "push the small button on the side of the doorbell", but I don't have one of those.  Anyone else have this problem?  I tried searching the topic but I guess I'm not using the right combination of letters.

2 REPLIES 2
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New Neighbor

Re: No "small button"

It's under the outer cover, I think.

New Neighbor III

Re: No "small button"

You have to remove the outer cover.

The button is on the right side AFTER you remove the outer cover