No notifications from Ring Doorbell 2 on Xiaomi 8

Products Video Doorbells
1

Hi,

I just installed a Ring Doorbell 2 today, everything works perfect except the fact that I do not receive any notifications (written or sound).

My phone is a Xiaomi Mi 8, MIUI version: MIUI 11.0.6, Android version 10, Android security

patch level 2019-12-01, CPU: Snapdragon 845, Hardware version V1.

In my Ring app, Ring Alerts, Record Motion and motion alerts are all ON.

Also, I installed Hidden Settings for MIUI and all the Ring notifications are activated.

What should I do,

Thanks !

2

Hey @Sorin. We do have a list of apps that conflict with the Ring app, as well as a troubleshooting guide when the notifications do not come through on Android. Please check these out and let me know what you were able to do to reach a resolution, or if it still fails, let me know what you did in addition!

1 Like
3

HI Chelsea,

Thank you very much for the reply. The issue is solved now.

When I saw your answer and the apps related to the battery saving (Battery Plus, Battery saver, etc)I realized that the issue may be related to the “App battery saver” where I selected “No restrictions for the Ring app”. This is a typical Xiaomi setting I assume, I hope this will help others as well.

Thanks Chelsea one more time !

1 Like